Terms and Conditions
These are the terms on which we supply goods and services to you and your sites.
Last updated [TBC: date]
What this document covers
They cover the supply of goods and services, with nothing at all to do with financial services.
These terms govern the fuel, transport, storage, related services we supply to you under any commercial account we open.
They apply to every account we run, unless a signed contract drawn up for your own account expressly says otherwise in writing.
They apply to Fields Energy Zambia Limited in Ndola, to Fields Energy DMCC in Dubai. The entity you contract with depends entirely on where we deliver the product to you.
We believe a contract should be readable. We set out delivery-specific terms separately, and where the two differ on a delivery matter you should follow the delivery terms.
Supply, orders and payment
1. Scope
These terms apply to the goods and services described in an accepted order. Nothing in them constitutes financial advice or a financial service.
2. Opening an account
We supply on a commercial account. We may require information about your business and your site before we open one, and we may decline to open an account without giving a reason.
3. Orders
An order is an offer to buy. It becomes binding when we confirm acceptance in writing, against available stock and an agreed delivery window.
4. Pricing
Pricing follows the regulated wholesale position and we confirm it per delivery. We price contracted volumes against the agreed term instead of load by load.
5. Invoicing
We invoice against delivered volume as recorded on the signed delivery note. We agree the invoicing frequency with you when the account opens.
6. Payment
Our payment terms are [TBC: payment terms]. We may suspend supply where an account is overdue, until you bring it back into order.
7. Delivery
We deliver within the agreed window to the site named in the accepted order. Our delivery terms set out site readiness, discharge, measurement and shortfalls in full.
Liability, termination and law
8. Title and risk
Title and risk in the goods pass to you on discharge into your storage, unless the contract for your account states otherwise.
9. Warranties
We warrant that the goods we supply meet the specification stated for them at the point of discharge. That specification is [TBC: specification].
10. Condition after discharge
We are not responsible for the condition of product after it has been discharged into your storage, including deterioration caused by dwell time or water ingress.
11. Liability
We do not exclude liability for death or personal injury caused by our negligence, or for anything else that cannot lawfully be excluded. Subject to that, the contract for your account limits our liability.
12. Force majeure
Neither party is in breach where performance is prevented by an event outside its reasonable control, including border closure, a national fuel shortage, or a regulatory instruction.
13. Termination
Either party may end an account on written notice of [TBC: notice period]. We may suspend supply immediately where an account is overdue or where continuing to supply would breach a licence condition.
14. Governing law
These terms are governed by [TBC: governing law], which depends on the contracting entity. The contract for your account states which law applies.
How to raise a question about this document
Write to info@fieldsenergy.com or to our registered address in Ndola and we’ll answer you.